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CRM Administrative Assistant

Thriving on innovation, while building on the solid foundations of experience, JR Automation Technologies, LLC has grown 475 percent since 2009. With 1,000+ employees spread across 3 geographical locations, we are looking ahead towards continued success and expansion while servicing multiple industries, including automotive, aerospace, medical, and more.

Our Sales teams are made of talented business oriented buyers who enjoy thinking outside the box to solve practical problems with no standard solution. The projects we work on offer diverse experiences that strengthen and challenge individual and team skills, resulting in innovative solutions. We value creativity, assertiveness, quick thinking, and a general love for learning. Sound good? Come think, solve, and create with us!

What will your typical week consist of?

  • Export, manipulate and analyze data from various sources
  • Follow and maintain specific processes to ensure integrity of data
  • Deliver high quality data and reports on time and with limited to no errors
  • Follow mapping and enrichment rules to make legacy data compliant with new CRM requirements
  • Participate in weekly monitoring meetings/calls with the CRM project team to report about status and issues and to be prepared in the execution of further project data tasks
  • Contribute to the design and implementation of processes and tools that will help progress data quality/consistency (identify opportunities for automation, process changes, end-user training, etc. to continuously improve the quality of customer and sales data)
  • Present ideas to receive feedback and make appropriate changes
  • Assist Salesforce users in the utilization of the system as needed
  • Assist Sales & Quoting Administrator with various tasks as needed

 

Who you’ll work with:

  • Sales team and different levels of management

Who you’ll report to:

  • CRM Administrator

What to know coming in:

  • 2-3 years of experience with Salesforce.com (capable of writing reports, understanding best practices, trending, etc.)
  • Bachelor’s degree in Business Administration or equivalent working experience in data entry
  • 1-2 years of experience with data entry in a business environment
  • Basic understanding of a sales organization and business processes preferred
  • 1-3 years of experience using Microsoft Excel; including functions such as pivot tables and financial reporting
  • 1-3 years of experience analyzing and interpreting reports and data
  • Demonstrated ability to take a project from concept to completion
  • Experience using Salesforce in a multinational company preferred

 

Your environment:

  • Ergonomic workstations, equipped with the ability to raise or lower your workstation to accommodate standing and sitting. 
  • An employee culture that welcomes you like family.
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